Biases › Memory & attention

Memory & attention

Change blindness

We often fail to notice large changes to a scene, especially across a break or page load.

Simons & Levin (1997), Change blindness.

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What is Change blindness?

Change blindness is a behavioural bias (memory & attention family): we often fail to notice large changes to a scene, especially across a break or page load. Prices or terms that change between steps of a checkout often go unnoticed. Nudgeswipe rates the evidence as strong. Source: Simons & Levin (1997), Change blindness.

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The research

Prices or terms that change between steps of a checkout often go unnoticed.

● Strong evidence (provisional)

Provisional rating: we cite only the original paper so far. It stays provisional until a replication or meta-analysis is added.

Source: doi.org/10.1016/S1364-6613(97)01080-2

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Key takeaways

  1. Honest nudge

    Highlight anything that changed ("price updated") explicitly.

  2. Dark-pattern line

    Changing a price, plan or pre-ticked box between steps and relying on people not noticing.

Use it

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Frequently asked questions

What is Change blindness?

Change blindness is a behavioural bias: we often fail to notice large changes to a scene, especially across a break or page load.

How does Change blindness work?

Prices or terms that change between steps of a checkout often go unnoticed.

How strong is the evidence for Change blindness?

Nudgeswipe rates it strong evidence (provisional). Original source: Simons & Levin (1997), Change blindness.

How can you use Change blindness honestly?

Highlight anything that changed ("price updated") explicitly.

When does Change blindness become a dark pattern?

Changing a price, plan or pre-ticked box between steps and relying on people not noticing.

In the wild

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We haven't captured a real product or email using change blindness yet. Seen one? Use the prompt above to audit your own flow, or browse all teardowns.

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