Teardowns › Pricing & paywalls › Isolation (Von Restorff) effect

ClickUp turns its Business plan into the only black card

Make one plan look different in colour, not only with a badge, and pick the plan most buyers should choose.

ClickUp · Pricing page · Visitors, logged out · clickup.com · captured 4 Nov 2026

clickup.com · our capture, 4 Nov 2026, logged out. Numbers match the steps.

Step by step

  1. 1
    Certainty effect

    “100% Money-back Guarantee” above the plans.

  2. 2
    Isolation effect

    Business is the only black card, labelled “Most Popular”.

Prices quoted in dollars ($), exactly as shown on the page we captured. Prices vary by region and change over time.

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What to steal

  1. Make one plan look different in colour, not only with a badge, and pick the plan most buyers should choose.
  2. If you offer a money-back guarantee, link its terms from the same pill.

What to test next: Black Business card vs all cards white with the same “Most Popular” label. Measure plan mix and refunds within the guarantee window.

In plain words

Why it works

ClickUp uses the isolation (Von Restorff) effect: the item that differs from its neighbours is the one people notice and remember (von Restorff 1933). Four plans sit side by side. Free Forever, Core and Enterprise are white cards; Business is the only black card, with the only “Most Popular” label and a white “Get Started” button. Its price reads “$17” with “$25” struck through, “user / mo · billed yearly”, and Yearly is the selected billing option. Above the plans, a pill says “100% Money-back Guarantee”, which uses the certainty effect: a guarantee turns a risky purchase into a sure one (Kahneman & Tversky 1979). The captured section does not give the terms of the guarantee. Whether the black card moves people to Business is not public.

Honest nudge or dark pattern?

Conditional

Conditional: all four plans and prices stay visible, and Business is not the most expensive option. It is honest if “Most Popular” is true; the share is not public. The guarantee pill shows no terms in the captured section.

Sources: Captured by Nudgeswipe, 4 Nov 2026 (pricing page, logged out, Yearly selected, USD shown)

Context

ClickUp pricing page, logged out, on 4 Nov 2026, with Yearly selected as loaded. Prices showed in USD. The toggle says “Save up to 33% with yearly”. Core reads “$9” with “$12” struck through.

The research

The research behind it

● Strong evidence (provisional) · More on isolation (von restorff) effect, with sources →

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Sources

  1. Our capture of clickup.com, 4 Nov 2026
  2. von Restorff (1933), Über die Wirkung von Bereichsbildungen im Spurenfeld. doi.org/10.1007/BF02409636
  3. Captured by Nudgeswipe, 4 Nov 2026 (pricing page, logged out, Yearly selected, USD shown): clickup.com

5 new nudges, every Friday

Five real product and marketing moments, one thing to try from each, and the psychology behind it. Weekly issues start soon. Your email is stored with our email provider (Resend) and used only for this newsletter.

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