Biases › Principle

Principle

Hick's law

The time it takes to choose grows with the number and complexity of options.

Hick (1952), On the Rate of Gain of Information.

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What is Hick's law?

Hick's law is a behavioural design principle (principle family): the time it takes to choose grows with the number and complexity of options. Long menus, many plans and dense settings slow decisions; trimmed choices speed them. Nudgeswipe rates the evidence as strong. Source: Hick (1952), On the Rate of Gain of Information.

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The original study

Hick (1952), On the Rate of Gain of Information.

What the paper reports
Choice-reaction times rose with the number of alternatives (up to ten); Hick found information was processed at a roughly constant rate, on the order of five bits per second.

Summarised from the paper's abstract.

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The research

Long menus, many plans and dense settings slow decisions; trimmed choices speed them.

● Strong evidence

This is a principle, not a bias. It relies on Choice overload (simplification).

Source: doi.org/10.1080/17470215208416600

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Key takeaways

  1. Honest nudge

    Reduce and group options; show the common path first.

  2. Dark-pattern line

    Hiding the "cancel" or "basic" option among many choices so it's slow to find.

Use it

Apply this with your agent

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Frequently asked questions

What is Hick's law?

Hick's law is a behavioural design principle: the time it takes to choose grows with the number and complexity of options.

How does Hick's law work?

Long menus, many plans and dense settings slow decisions; trimmed choices speed them.

How strong is the evidence for Hick's law?

Nudgeswipe rates it strong evidence. Original source: Hick (1952), On the Rate of Gain of Information.

How can you use Hick's law honestly?

Reduce and group options; show the common path first.

When does Hick's law become a dark pattern?

Hiding the "cancel" or "basic" option among many choices so it's slow to find.

In the wild

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