Teardowns › Pricing & paywalls › Reference price

NordVPN shows "Save 69%" on a 2-year plan, with the renewal price in small print

NordVPN · Pricing page · Logged-out visitors (USD shown) · nordvpn.com · captured 16 Oct 2026

nordvpn.com
Our capture, 16 Oct 2026, logged out. Numbers match the steps.

Step by step

  1. 1
    Default effect / status quo bias

    The page opens on "2-year plans".

  2. 2
    Reference price

    The Basic plan shows "Save 69%" and "$3.49 per month", plus "+ 3 EXTRA months".

  3. 3
    Price & attribute framing

    Small print: "$312.93 $94.23 for the first 27 months… Savings: intro vs. renewal prices. Renews at $139.08/year."

Prices quoted in dollars ($), exactly as shown on the page we captured (US-priced). Prices vary by region and change over time.

The psychology

Why it nudges

"Save 69%" is measured against a struck-through reference price: the small print says the saving compares the intro price with the renewal price. A low monthly figure on a 27-month plan frames a large upfront bill as small, and "3 EXTRA months" adds a bonus. Whether this lifts sales for NordVPN is not public.

● Strong evidence · More on reference price, with sources →

Context

A consumer VPN sold mainly on long multi-year plans paid upfront.

Honest nudge or dark pattern?

Grey area

Grey area: the saving is measured against the renewal price, and the upfront total and renewal price are in much smaller print than "$3.49" and "Save 69%". It sits close to the hidden-costs line. See deceptive.design/hidden-costs.

Steal this, honestly

  1. If you show a saving, show what it's against at the same size.
  2. Show the upfront total as clearly as the monthly figure.

What to test: Monthly-equivalent vs upfront-total headline price. Measure purchases and refund requests.

Next: run it on your product

Apply this with your agent

Take the steps above into your own flow. The prompt carries this teardown, the honest-vs-dark line and the steps.

Open in ChatGPTOpen in ClaudeOpen in GrokOpen in Cursor

ChatGPT, Claude, Grok and Cursor open with the prompt filled in (it is also copied, in case the prefill doesn't load). Gemini and Codex don't support prefilled links, so the prompt is copied and the app opens; paste it in.

Similar tactic elsewhereHubSpot shows Starter at $7 against $20, for a limited timeHubSpot · Reference price

Sources

  1. Our capture of nordvpn.com, 16 Oct 2026
  2. Kalyanaram & Winer (1995), Empirical generalizations from reference price research. doi.org/10.1287/mksc.14.3.G161
  3. deceptive.design: hidden-costs

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